Frequently Asked Questions

 

How do I contact Customer Service?

Please call (781) 337-8000. Our Representatives will be pleased to answer any questions that you may have concerning Weymouth Bank.

 

Where can I visit a Weymouth Bank location?

For more information on our locations and hours, click here.

 

What if I've lost my ATM or debit card and need a replacement?

If you lose your ATM or debit card, contact us immediately to cancel your card and request a new one. During business hours, please contact our Retail Operations Department at (781) 337-8000.

After business hours, please call (800) 554-8969.

Back to top

What should I do if I feel that my identity has been compromised?

Contact our Security Officer at (781) 337-8000 x1308.

 

What is the bank’s routing number?

Weymouth Bank’s routing number is 211372103.

 

How safe are my deposits?

Deposits at Weymouth Bank are insured in full. The Federal Deposit Insurance Corporation (FDIC) insures the first $250,000 on deposit.

Amounts above $250,000 are insured by the Share Insurance Fund of the Cooperative Central Bank (SIF). For more information on Deposit insurance, visit the FDIC online at www.fdic.gov and Share Insurance Fund at www.coopcentralbank.com.

Back to top

What is the SUM network?

When you use an ATM at a financial institution where you don't have an account, that institution may charge you an access fee or "surcharge." Weymouth Bank is a member of the SUM Program, so all you have to do is look for ATMs that have the "SUM" logo, and you won’t pay a surcharge. There are more than 2,800 SUM ATMs throughout the Northeast.

 

How do I sign up for Online Bill Pay?

To add bill pay to your online banking, we will need you to accept the online agreement. Select a checking account and click on the bill payment icon. Answer a few questions and you will receive an email confirming your enrollment.

 

What is Check Imaging?

Image checks replace stacks of canceled checks with a clear, sharp image on your statement of each check paid (front only). This convenient service is provided to our customers at no additional charge.

Back to top

What is Check 21?

A federal law, known as Check 21, makes it easier for banks to electronically transfer check images instead of physically transferring paper checks in order to make check processing faster and more efficient. Instead of receiving cancelled checks with your monthly statement, you will receive images of your cancelled checks.

 

How can I get a copy of a check?

Call our Customer Service Representatives at (781) 337-8000 and a copy can be retrieved.

 

Where can I find a list of current career opportunities?

Please contact our Human Resources Office by calling (781) 337-8000 or via email at careers@weymouthbank.com

Back to top